Reference
Limitations and roadmap
Features not yet available and known gaps.
NurtureSite is actively developed. This page lists known gaps so you are not surprised.
Scheduling
| Feature | Status |
|---|---|
| Confirmation emails + ICS | Available (templates + RFC 5546 attachment) |
| Reminder emails | Available (scheduling:send-reminders hourly) |
| Customer reschedule | Available (/book/manage/{token}) |
| Manual admin booking | Available (Scheduling hub) |
| Google/Microsoft calendar sync | Available (factory OAuth broker; staff connect) |
| Real-time calendar push webhooks | Deferred — busy cache ~5 min |
| iCloud CalDAV OAuth | Not available — staff use Google/Microsoft; customers use ICS email |
| Schedule exception admin UI | Exceptions work in engine; limited admin UI |
| Rich deposit editing in admin | Deposits configured per service; service price + deposit fields available |
| Customer invoices (balance + ad-hoc) | Available — site admin Invoices; requires Stripe Connect |
CRM (site)
| Feature | Status |
|---|---|
| Lead, task, deal, alert UI | Available |
| Lead scoring rules | Available in CRM settings |
| Visual follow-up automations | Available — CRM → Automations (Vue Flow canvas) |
| Outbound email settings | Available — CRM → Settings + NurtureSite site page; see CRM outbound email |
| Per-node email sender | Available — site default / user / custom on Send email node |
| Automation health panel | Available — queue, Redis, mail driver in CRM → Settings |
| Mailgun domain wizard | Available — platform or BYO; DNS verify on portal and site admin |
| Reply routing to lead threads | Available — with platform/Mailgun outbound |
| Enroll / stop automation on lead | Available on lead detail |
| Inbound webhook trigger | Available — requires public site URL |
| Outbound webhook node | Available — HTTPS; private IPs blocked unless allowlisted |
| Email open/click conditions | Available — pixel + link tracking |
| Reply condition | Available — tokenized Reply-To + Mailgun inbound (platform/Mailgun transport) |
| SMS node | Available when Twilio credentials are configured |
| Dry-run / live automation testing | Available in automation editor |
| Lead export CSV | Available at /admin/leads-export |
| Demo sites | Automations do not run live on demo/preview sites |
| HIPAA mode | Skips external notify, webhook, and SMS nodes |
NurtureSite account
| Feature | Status |
|---|---|
| Scheduling glance + Connect | Available |
| Full appointment management in NurtureSite | Not available — use site admin |
| In-portal plan tier self-switch | Contact support |
| Instant self-serve cancel | Cancellation request workflow |
| Customer portal 2FA | Not available — use a unique password; see Account security |
Analytics
| Feature | Status |
|---|---|
| First-party dashboard in NurtureSite | Available |
| Realtime sessions | Plan-gated |
| Retention limits | By plan tier |
Help us improve
Use Getting help to report issues or request features. Accurate feedback helps us prioritize roadmap work.
Related: Managing appointments, Getting help.