Privacy policy

What we collect

NurtureSite collects information you provide when creating an account, completing onboarding, and using our services. This includes your name, email, business details, website content, and form submissions from your generated websites.

Appointments and booking

When you enable online booking, visitors may provide their name, contact information, chosen service, and appointment time. If you enable deposits, payment-related metadata is processed by Stripe on your connected business account. Confirmed appointments may sync to your NurtureSite dashboard for visibility. We process this data to operate scheduling features you configure—not to sell appointment data to third parties.

Google Calendar and Microsoft Outlook sync

If you enable staff calendar sync on a website you operate through NurtureSite, an authorized administrator or staff member may connect a Google Calendar or Microsoft Outlook account. This connection is optional and initiated only by someone with access to your website admin.

What we access. With your authorization, NurtureSite uses Google Calendar and Microsoft Graph APIs to:

• Read calendar availability (free/busy) from the calendars you select, so existing events can block online booking slots and reduce double-booking.
• Read your calendar list so you can choose which calendar to use.
• Create, update, and delete calendar events on the calendar you select when appointments are confirmed, rescheduled, or cancelled through your booking system.
• Create a dedicated bookings calendar in your connected account when you choose that option.

We do not use calendar access to read email, contacts, Drive/OneDrive files, or unrelated calendar data beyond what is needed for scheduling. We do not sell calendar data.

How it works. OAuth sign-in is completed through NurtureSite's secure broker. Access tokens are stored in encrypted form with your website's scheduling configuration. NurtureSite processes this data on your behalf as part of the scheduling service you enable.

How to disconnect. An authorized user can disconnect Google or Microsoft at any time from Scheduling → Staff & hours in the website admin. Disconnecting stops new calendar reads and writes. Previously created events may remain in your external calendar until you remove them there.

Google's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google Search Console (SEO Blog)

If you connect Google Search Console for SEO Blog features, we read search performance data (queries, impressions, clicks, and average position) on your behalf using Google's API. This data is stored in your NurtureSite account and used only to suggest blog topics and show ranking context. You can disconnect Search Console at any time to stop new data collection.

How leads flow

When a visitor submits a contact form on your website, the submission is transmitted securely to NurtureSite and appears in your dashboard. We may send you email alerts for new leads. Leads are stored in your account and linked to your projects.

How we use your information

We use this information to provision and operate your websites, deliver leads to your dashboard, send account-related communications, and improve our services. We do not sell your personal information or your customers' lead data.

AI features

When you use AI content tools, we send relevant business and content context to model providers solely to generate the output you request. We do not use your lead data to train public AI models.

Website analytics (data processor)

Every NurtureSite website includes first-party analytics. We collect anonymous usage statistics on your behalf (page views, traffic sources, conversion events) only after your visitors grant consent. This data is stored in NurtureSite systems and shown in your customer dashboard. Optional third-party marketing pixels (e.g. Google Analytics, Facebook) load only when visitors consent to marketing cookies.

Retention

We retain your account data while you maintain an active account or trial. If you cancel, your website may move to preview-only status per your plan terms. Contact us if you need a copy of your data before closing your account.

Your rights

You can view leads and website content in your dashboard at any time. For questions about access to your data or account deletion, contact us using the email address listed on our website.

Subprocessors

We use trusted infrastructure and service providers to operate NurtureSite (hosting, email, payments, voice, analytics, and AI). A current list is maintained in our subprocessors documentation. We require appropriate data protection terms with vendors that process personal data on our behalf.

Contact

For questions about this policy, contact us at sales@mg.nurturesite.com.